Ximena Santos
Services

Processes designed for real challenges

Each process is designed around your organization's specific challenge. These are the capabilities Maria Ximena brings to each engagement.

01

Business Coaching

An intensive process oriented toward organizational strategic growth through leadership strengthening. We develop high-performance teams, improve decision-making, optimize processes, and prepare leaders to manage change with global vision.

Ideal for

Directors, middle managers, and developing professionals

Methodologies
Strategic LeadershipHigh-Performance TeamsChange ManagementSystems Thinking
Let's talk about your challenge
02

Entrepreneurship Coaching

We accompany entrepreneurs in converting innovative ideas into sustainable, profitable businesses. We work from 8 pillars: Performance, Innovation, Creativity, Positive attitude, Originality, Leadership, Business management, and Continuous learning.

Ideal for

Entrepreneurs, founders, and startup leaders

Methodologies
Strategic VisionBusiness ModelsBusiness ManagementApplied Innovation
Let's talk about your challenge
03

Strategic Innovation Workshops

We facilitate spaces where executive teams explore opportunities, generate concrete ideas, and design action paths. Not theory — conversations that produce tangible results and real commitments.

Ideal for

CEOs, innovation teams, transformation leaders

Methodologies
Design ThinkingDesign SprintLean Innovation
Let's talk about your challenge
04

Design Thinking Facilitation

We accompany deep empathy processes, problem definition, and rapid prototyping. From product challenges to internal experiences and business models. The focus is always on understanding before solving.

Ideal for

Product, marketing, operations, innovation teams

Methodologies
Design Thinking (IDEO/Stanford d.school)Human-Centered Design
Let's talk about your challenge
05

LEGO® Serious Play

An easily underestimated and surprisingly effective methodology for opening difficult conversations, aligning visions, and unlocking creativity in executive teams. Nobody speaks through PowerPoints. Everyone speaks through their constructions.

Ideal for

Executive teams, leadership committees, cross-functional teams

Methodologies
LEGO® Serious Play (Certified)Strategic Facilitation
Let's talk about your challenge
06

Team Coaching

We design and facilitate team coaching processes that help build common understanding. Not just of where they are going, but why it matters and how they will get there together.

Ideal for

Executive committees, VP/Director teams, family businesses

Methodologies
Future-Back PlanningOKR FacilitationWorld Café
Let's talk about your challenge
07

Co-creation and Co-design

We facilitate participatory processes where clients, collaborators, and key stakeholders build solutions together. More ownership. Better results. Less resistance to change. The process itself is the intervention.

Ideal for

Client teams, internal communities, transformation projects

Methodologies
Participatory DesignCo-design SprintService Design
Let's talk about your challenge
08

Customer Experience Mapping

We facilitate the process of understanding your customers' real experience: their pain points, expectations, and moments of truth. From there, value propositions are designed that generate real impact and lasting relationships.

Ideal for

CX, marketing, product, operations teams

Methodologies
Customer Journey MappingService BlueprintJobs-to-be-Done
Let's talk about your challenge
09

Organizational Transformation

We accompany cultural and organizational transformation processes from strategy to implementation. With human sensitivity and business judgment. Real change is not decreed; it is facilitated.

Ideal for

CEOs, CHROs, transformation leaders

Methodologies
Change ManagementCultural DesignAppreciative Inquiry
Let's talk about your challenge
10

Leadership & Innovation Facilitation

We design capability development programs that install an innovation culture from the top. These are not one-day workshops. They are transformations that accumulate and generate lasting organizational capacity.

Ideal for

Executive teams, senior management, area leaders

Methodologies
Leadership DevelopmentInnovation CultureFacilitation Skills
Let's talk about your challenge

Don't see what you're looking for?

Every process is designed from your organization's specific challenge.

Let's talk about your challenge